Terms of service

What Beach Bliss does

Beach Bliss puts three people in touch: you on your towel, a bar on the beach, and a runner who walks your order out to you. The bar sells what you ordered. The runner carries it. We provide the app that connects the three of you, and that is the whole of what we do.

What we do not do

We do not cook the food, we do not carry it, and no money passes through the app. There is no card to enter. You pay the bar or the runner when the order reaches you, by the method shown on the order. Anything about the food itself, what it cost or whether it was any good, is between you and the bar that sold it.

Ordering

A basket can hold things from more than one bar. Each bar then gets its own order, with its own delivery fee and its own arrival time. There is no single delivery that gathers them up. A bar can set a minimum order, and both the minimum and the fee are shown before you confirm. A bar can also turn an order down. Nothing is agreed until a bar accepts.

Where you are

A beach has no street numbers, so instead of an address you mark a point on a map. You can add a note, such as red parasol, third row, and a photo of the spot. That is what a runner uses to find you, and it is all they have. From the moment you place the order, your position keeps updating, so a runner can still reach you if you move down to the water. When the order ends, it stops. A runner who cannot find anyone at the spot will message you through the order.

Canceling

You can cancel while an order is still new or accepted. Once the bar has started preparing it, canceling becomes a request the bar can refuse, because by then the drink has been poured. We ask for a reason, and the bar is shown it.

Age limits

Alcohol, and anything else with an age limit, is marked wherever it appears: in the feed, on the item, and in your basket. The runner checks ID at handoff. If you cannot show it, those items do not change hands.

Your account

You can order without an account. If you make one, looking after your sign-in details is your part. You can delete the account whenever you like from Profile, and the page there sets out exactly what goes and what stays. Signing in again afterwards creates a new account rather than restoring the old one.

What you write

Chat messages, landmark notes and ratings are read by people: the staff at the bar and the runner walking towards you. Do not use them to threaten, harass or mislead anyone. We can close an account that does.

When it does not work

This is an app for a beach. Signal drops, batteries die, bars close early, and weather stops deliveries. We do not promise the service will be working at any particular moment, and we do not promise a bar will be open.

What we answer for

We answer for the app doing what this document says it does. We do not answer for what a bar sells you, or for what passes between you, a bar and a runner. So far as the law allows, our liability is limited to that. Nothing here removes a right you hold that an agreement cannot take away.

Changes

When these terms change, the new version appears here and the date below changes with it.

Governing law

These terms are governed by the law of the State of Wyoming, United States, and disputes belong to the courts of that State.

Chat rules

Chat is private and belongs to this order: the customer talks with the bar in one conversation and with the runner in another. The bar and the runner never see each other's conversation. Keep it kind. No threats, harassment or hate. No sexual messages. Do not ask for money or contact details.

You can report a message or a person and block messages from them in the conversation menu. Beach Bliss reads every report within 24 hours and removes messages that break these rules. Two removed messages in 30 days suspend chat for 7 days. A third goes to account review. Blocking and suspension never stop an Order or its status updates.